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Customer Care Associate

full-time ihateironing London

Join our award-winning dry cleaning and laundry company which offers great opportunities for personal and professional growth.


We are an exciting, fast-growing and innovative start up with big ambitions. We make busy peoples lives easier by removing the hassle from dry cleaning and laundry. Customer care is one of the most important aspects of our business and your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent.

We are looking for someone with the following characteristics, skills and experience:

  • Previous customer service experience
  • Excellent attention to detail
  • Well organised and punctual
  • A team player
  • Honesty and professionalism in everything you do
  • Working hard and additional hours and weekends when required
  • Troubleshooting issues that may arise
  • Ability to think on your feet and use your own initiative
  • Liaising with partners and drivers to enable them to provide continued great service to our customers
  • Competitive salary
  • Health and fitness subsidy
  • Free breakfast
  • Subsidised laundry and dry cleaning
  • Opportunity for progression
  • Great working environment

published: Sept. 11, 2019

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