ihateironing makes busy peoples lives easier by removing the hassle from dry cleaning and laundry. We do this by finding brilliant people, creating superior processes, combined with the intelligent application of cutting-edge technology.
Customer service is one of the most important parts of our business and your role is an integral part of our successful team. You have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing customer experience is consistently excellent.
Due to rapid growth and the business recently receiving substantial external investment we are recruiting for a number of positions across the business: we are looking for smart, ambitious people who are excited at the prospect of rolling up their sleeves to help an early stage, fast growing start-up to continue its growth to become the ‘Worlds leading dry cleaning and laundry service’. As a growing business we offer great opportunities for personal and professional growth.
We are a small team based in Brixton, with big ambitions. Our service is available across; London, Brighton, Peterborough, Oxford, Cambridge and St Albans and we have recently secured additional investment to expand our operations. GQ magazine called us one of Britains Best Delivery Services, the Evening Standard named us as Londons Top Digi Dry Cleaners and Esquire magazine labelled us as one of the top ‘Online Wardrobe Services That Will Make Life Easier’.
The key responsibilities for this role include:
We are looking for someone with the following characteristics, skills and experience: