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Delivery Manager

full-time Gousto London

About Us

A well-funded independent company, with ambitious plans to expand, Gousto is looking for a dedicated Head of Analytics to join our team. There’s never been a better time to join us, so if you enjoy working alongside smart thinkers, with extraordinary drive, passion and talent, then apply now!

Recipe box company, Gousto, is one of the most dynamic and fast-growing start-ups in the UK. On a mission to help families enjoy good food, we believe home cooking is important, so we’ve made it simple. We take the hassle out of planning, shopping and cooking, by delivering weekly meals with the ingredients and recipes ready to cook, so there’s no more ‘what’s for dinner’ panic.

Tech is at the heart of Gousto. After establishing our business model we’re now looking to significantly scale the company in 2018, moving from an established start-up to a high growth business. Tech maintains our website, apps, customer storefront as well as internal tooling, warehousing and logistics. We also have a data science team in tech that works to personalise the experience our customers get, optimise warehouse routing and more.

The Role:

You will be working on developing Gousto’s IT landscape maximising the value we get from our existing software products and optimising our processes whilst helping to constantly drive our technology forwards to create competitive advantage. You will provide complex analytical, business, and technical support related to strategic business functions, process, and applications.

You will have a wide variety of tasks and responsibilities; from leading technology projects to vendor management.


  • Gathers, analyses, documents and manages business and/or functional requirements for various initiatives and numerous applications.
  • Documents user stories and works with business representatives, project managers and product owners to prioritise.
  • Manage and develop rollout/release plans for both new applications and upgrades to existing applications.
  • Leading or working as an effective member of a project team, exhibiting strong communication skills and be able to work collaboratively.
  • Documents test cases for application and user acceptance testing.
  • Managing key supplier relationships working with them to deliver our platform.
  • Understand Gousto’s process end to end and how they are supported by technology
  • Knowledge expert on our operational software.
  • Understand Gousto’s process end to end and how they are supported by technology.
  • A degree in a technical subject (engineering, science, maths, computer science, etc)
  • 3+ years of relevant experience within technology implementation
  • Ability to manage multiple projects in a fast-paced environment
  • Excellent communication skills
  • Strong analytical ability
  • Passion for becoming a subject matter expert
  • Holidays - Time off for you to enjoy yourself! 22 days of holiday (plus bank holidays) increasing by a day each year up to 25
  • Holiday Purchase - Option to buy up to 5 additional days of annual leave
  • Discounted Gousto boxes - 40% staff discount on Gousto boxes and 25% for your family and friends
  • Company pension - 1% employer rising to 2% in April 2018
  • Healthy Snacks - fruit and ice cream (ok, or not so healthy) provided every single day to keep you fresh
  • End of Week Party - Wine, beer and soft-drinks provided every Friday evening
  • Help us test the Product - As many new recipes to test cook as you can handle
  • Gym Membership - Free membership of a local gym after 6 months
  • Childcare vouchers
  • Cycle to work scheme
  • Regular all-company socials - last quarter we played darts at Flight Club and the previous quarter we enjoyed a summer party at Dinnerama
  • Quarterly team socials - our most recent was Axe Throwing

Equal opportunity

We are hugely committed to equality of opportunity in all areas of Gousto. We employ over 20 nationalities and think its deeply important to have both genders represented in all functions and levels. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of age, disability, gender, pregnancy and maternity, marital status, race, religion or sexual orientation.

published: Feb. 14, 2018

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