About Loot

Loot is on a mission to shake up the finance industry by empowering young people to know more about their spending, so they can do more with their money. Young people often lack the funds to live the life and have the experience they desire. We believe that with better insights into their spending, a product tailored to their financial needs, and a brand they can truly identify with, young people can have greater financial security and afford the life they want.

You’ll join an ambitious & playful team with diverse & interesting backgrounds, unified by our purpose: to give young people freedom & security in their own choices in life. You’ll be working in our central London location, right next to the Thames - often joined by a four-legged furry friend (or two!).

We cultivate a workspace where everyone is welcomed regardless their sex, race, marital status, disability, age, sexual orientation, religion etc. Diversity of our background and experience creates a pleasant environment for our employees and leads to building even better product.

What We Value

Hack and Build Fast - We are true to our challenger brand origins: we’re bold, move fast and apply original thinking to everything we do. We’re less afraid of making mistakes than missing out on opportunities.

Assume Positive Intent - We create strong & honest relationships between everyone working in or with Loot. We see the best in each other, as we know we are all here on the same mission.

Show Your Character - Life happens when we’re busy working, so we make sure we have a good time - we work hard and laugh harder. We work to build & maintain an inclusive, diverse and playful company culture, where our employees are never afraid to be themselves!

No Egos - Loot had unique beginnings: a company of friends without hierarchy or ego. We want to preserve this culture as Loot grows: we don’t pull rank, we are open, honest & humble, and believe that ideas are more important than job titles.

Act Fearlessly - Whilst we’re not reckless, we embrace our creativity and take risks. We explore big ideas, even if they initially seem too ambitious or crazy. Everyone at Loot has the space to be heard and speak freely.

Accountability - Internally, we hold each other accountable to advance our mission and the decisions we make. Externally, we enable young people to hold themselves accountable for their spending, so that they are empowered to make their own choices in life.

About the team

The customer operations team is central to everything we do at Loot. We’re the team that talk to the customers every day and work with every other team within Loot to provide the best product and service to our customers. We love what we do, the people we get to speak with, and we continually seek to improve understanding of our customers. We want make sure that our values never change, regardless of whether we’re 3 or 300 people strong.

About the role

We’re looking for someone to join the Financial Crime team which is a very important part of the operations team and essential for a financial business.

As Financial Crime Analyst, you’ll use your analytical skills and financial crime experience to protect Loot customers and the Loot platform, and help ensure Loot adheres to all relevant compliance and regulation laws. Preventing and detecting financial crime is something Loot takes very seriously, and we’re looking for someone that shares that passion. After getting up to speed with Loot operations in the first month, you’ll dig deep into Financial Crime.

Responsibilities

• Responsible for transaction monitoring; that includes analysing transactions and processing transaction monitoring alerts, analysing more complex cases, and constantly being on the look-out for improvements to our TM rules
• Managing communications with users that may be involved in financial crime, which may include conducting enhanced due diligence (EDD) on them when required
• Liaising with law enforcement, including writing SARs when required
• Monitoring suspicious and high risk users, for example conducting periodic reviews of their accounts
• Processing high risk users at onboarding to ensure high risk customers are appropriately managed

Must have

• Strong interest in a career in a FinTech startup
• An ability to write well
• An analytical mind and no fear of numbers
• Willingness to learn, progress and acquire new responsibilities
• Flexibility: every day will be different and unexpected
• Ability to take ownership and proactiveness in dealing with Financial Crime
• Well organised and able to finish task in timely manner
• Stress resistant and able to adapt to a fast-paced environment
• Happy to perform repeatable tasks on daily to weekly basis

Nice to have

• Ability to think analytically and learn fast
• Previous experience in an analytical role
• Previous financial crime experience
• Experience in playing Mario Kart is definitely a plus

PLEASE NOTE: Loot will only accept applications from candidates legally allowed to work in the UK. We will not be providing visa sponsorships for this role.

We are particularly focused on developing a more diverse workplace to reflect the users of our app. If you have the right attitude, are proactive and a very skilled persuader then we’d like to hear from you.

Please be aware that we do not use recruitment agents and recruitment agents should not contact us or make applications to us on behalf of candidates. Should such contact or an application still be made, we do not accept any terms and conditions that may be sent to us by an agent and we may contact and recruit the candidate directly without any obligation or liability whatsoever to the agent.

• Central London location - seconds away from the Thames
• Market rate salaries
• Private Health Care including Dental, Vision and Counselling
• Annual Loot summit! Previous trips include a week in Poland & 4 days in Bristol. Where will we go next?
• Games room, complete with Mario Kart & a ping pong table (if you fancy challenging someone and bringing it out!)
• Apple tech setup (Macbook Air, MacBook Pro or iMac — dependant on role) — along with a desktop screen
• Events for equality, diversity and inclusion; recent events include Pride month & International Women’s Day
• Monthly ‘Forced Fun Fridays’
• Endless supply of freshly ground coffee and EBT (English Breakfast Tea)
• Dog friendly office!
• A balance of focus and motivation with chill out and fun. Whether that’s a drink in the local, organising an after work run or grabbing something to eat with ‘lunch buddies’ across the business