Senior Account Manager/EM/CSE
Location: London, UK/ USA
Experienced, inquisitive and organised web analytics expert sought to manage professional services for our clients.
The clients app provides automated insights for e-commerce – translating web analytics into actionable insights for growing companies.
You would provide the human advice: translating the clients’ priorities into tagging plans, implementation projects and reporting solutions.
• Meeting prospective clients to discuss their reporting and analytics needs
• Explaining how the team and Google Analytics together can serve clients’ needs
• Investigating issues with reporting or setup and providing clear response by phone and email
• Developing enterprise accounts, and increasing usage of our services
• Writing about reporting and website analysis to educate our customers
• Strong verbal and written communication, about both commercial and technical topics
• Project management experience in a fast paced environment
• Highly numerate and with a strong attention to detail
• Degree level education
• Fun culture in a small, global team
• Flexible – remote work with weekly travel to London possible
• Be seen as an analytics expert by the best brands