Appear Here is the leading marketplace for short-term retail space, working with everyone from industry leading brands to exciting start-ups. Our mission is to create a world where anyone with an idea can find space to make it happen. We’ve raised over $20m in funding to date - from tier one investors Balderton and Octopus, as well as some of the world’s largest landlords. Named one of Wired Magazines ‘100 Hottest Start-Ups’ and The Financial Times’ most ‘Disruptive Companies.’ Appear Here has become the go-to destination to make innovative and creative retail ideas happen across London, Paris and New York.
We believe we’re building a game changer for both the retail and property industries: and so far 90,000+ brands and 1000s of landlords agree with us. Both brands and landlords use the platform for a variety of reason, but the bottom line is, brands want the right space to share their ideas and landlords want the right ideas to fill their spaces.
We’re now looking for a Head of Customer Experience to lead the UK team in ensuring everyone that comes onto the platform gets more than they expected. Alongside ownership of the team, you will be responsible for identifying new opportunities to improve our "matching" and "closing" processes to help the business rapidly scale as well as for identifying and implementing new verticals of service.
Appear Here are growing quickly and things move fast, so this is great opportunity to get involved in shaping the future of the business – and bringing about real change in an industry that’s going through huge shifts.
THE ROLE:
Why we like you:
We make ideas happen. Work with some of the most inspiring and innovative brands out there.
We’re no bullshit. You won’t find office politics or excuses here – we say it how it is.
We punch above. We give you the opportunity to achieve more than you thought you could.
Leadership role in an industry disrupting startup
Exposure to big brands from every sector of retail
Free team lunch every Friday
Breakfast and snacks throughout the day (including a great cheeseboard)
Diet Coke on tap
World class team and monthly team socials
Stock options