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Junior Account Manager

full-time Freelancer com London

Eleven-time Webby award-winning is the worlds largest freelancing and crowdsourcing marketplace. We connect millions of employers and freelancers across the globe, and every day thousands of jobs are described, bid on, negotiated, and managed through our site.

We think it is pretty cool that our marketplace hosts a real life economy, where work is undertaken in every area you can think of. From design, writing, data entry and software development; through to sales, marketing, accounting and legal services - even NASA uses us!

We are now looking for an Account Manager that lives and breathes everything technology related. You’ll be speaking with startups, small business and individuals from around the world, guiding them through the process of using our site and selecting the best freelancers to work on their projects. You could be recruiting the best freelancer for a web development project in the US in the morning, and then jump to assisting mobile app design project in Singapore throughout the afternoon.

We are looking for passionate individuals who know how to provide great customer service and love seeing their clients projects come to life with the help of our platform. The role involves a blend of assisting valuable customers with priority issues, and working on a variety of projects.

You will be working out of our London office together with our global team of Account Managers based out of Sydney, Vancouver, Manila, and Buenos Aires.

  • A self-starter nature - you can work both independently and in a team and are constantly seeking new challenges
  • Ability to remain calm under pressure
  • Target driven
  • Ability to multi-task and knack for solving problems in new and creative ways
  • Excellent communication skills, being able to express complex ideas simply and concisely

And wed love it if you had:

  • A keen interest in tech and the start up community
  • Experience in a customer-facing sales role, particularly experience working via phone, email and chat
  • A degree or diploma in a business/marketing/communications or related discipline

This won’t be a cog-in-the-machine type of job; you will be joining a global company that values attitude and capability over experience, so if you are looking to make a difference and be rewarded for your efforts, this is the place for you.

We are striving to shape the future of work, so help us scale to 100+ million users, while enjoying all the perks of working in tech - fun atmosphere, smart people, awesome office, fully-stocked kitchens (yes, free food!), social events, hackathons, and more!
published: Dec. 19, 2018

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