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Key Account Manager

full-time Syft Leeds

Syft is the UK leading online staffing platform disrupting the huge traditional temp sector which generates $500 billion annual revenues. Dominated by thousands of small agencies and few huge ones, we offer an exciting proposition that creates benefits for both workers and clients that in a short space of time has changed the status quo.

We believe hospitality and events workers deserve a better pay, a more flexible approach to choosing shifts and direct contact with employers too. We are at the forefront of a very exciting space with strong VC funding behind us along with some well-known angel investors and growing rapidly too.

We have grown to a team of 35 across London, Manchester, Leeds and we’re opening offices in Liverpool and Birmingham too. We’re looking for a vibrant, self-motivated, eager to succeed Account Manager, who is ready to come on board and join our highly talented & ambitious team!

You must be able to build rapport quickly, have a professional phone manner and have exceptional communication skills. You’ll have high octane energy, a positive mind-set and drive to hit the ground running.

Syft is at an exciting stage of our journey as we’re experiencing rapid growth and if you want to see your efforts make an immediate impact, then this role is for you!

You’ll fit right in at Syft if:

  • You’re flexible – you’ll muck in and help with anything.
  • You’re proactive and always willing to learn.
  • You prefer a start-up environment because you want to have an impact and love being in a fast paced company.

The right candidate has:

  • 2+ years of related account management experience or operations in hospitality.
  • Superb ability to build rapport quickly within a face-to-face environment
  • Must possess the desire to succeed and obsessive about hitting targets consistently.
  • Excellent written skills and can write personable, persuasive and professional email.
  • Have a natural ability to persistently motivate yourself and others by being a great team player!
  • Strong organisational skills, attention to detail and time management.
  • Strong IT skills and have experience using CRM systems preferably Salesforce.
  • Commercially minded with high level attention to detail.


  • Liaising with existing clients regularly to maintain relationships and help them grow.
  • Build and maintain an in-depth understanding of our platform and how it works and the benefits it offers.
  • Manage and report against pipeline and sales targets.
  • Educate clients on how to properly engage with platform to improve their benefits and build their confidence in using the platform in the right way.
  • Work closely with our Operations Team to ensure client needs are fulfilled.
  • Handle client objections professionally and provide solutions to their challenges.
  • Reporting directly to the Regional Director (UK North)

What we provide

  • Competitive salary and a generous commission structure plus equity in a fast growing start-up.
  • Regular team building events, such as mini golf, or good old Friday after-work drinks
  • Benefits such as free mobile phone insurance, discounts on gym membership, health insurance and plenty more!
  • Car and/or Fuel Allowance.
  • Laptop and iPhone
published: Aug. 14, 2017

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