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LMS Support Officer

full-time Kandidate London

The future needs you. That’s what we believe. Yes, blockchain, cryptocurrencies, hacking, machine learning and robotics will change human reality on this planet but there’s no reason that reality can’t include humans and not force them out.

Born in London, Decoded teaches some of the biggest businesses in the world how to act and think differently. Our talented and diverse team all share a deep passion for creating a world where everyone can participate and drive innovation.

We are growing fast and will be expanding into new geographies and branches. This means we need more amazing people in our team, and we are now looking for an LMS Support Officer to work with our LMS Administrator to support the implementation and maintenance of our learning management systems.

What you’ll do:

As the LMS Support Officer at Decoded, you’ll report directly to our LMS Administrator and help to maintain and support the learning environment for our 18 month blended learning Academy and Leadership programs. We will be going live in April 2019 so you’ll have no issues working to tight deadlines with a responsive team.

You will:

  • Support the LMS Administrator with the content transfer and day to day support
  • Support the end-to-end use of the platform for internal users and clients
  • Liaise with our internal team who will also use the platform
  • Maintain the platform as new clients and learners are onboarded
  • Have the opportunity to learn new skills

Who are you?

You are highly efficient, adaptable and ambitious. You thrive in an entrepreneurial environment but you also know the importance of team coherence.

You have:

  • 2+ years experience in VLE/LMS support
  • Proficiency creating and managing blended learning (online and in-person) long form (> 12 month) programmes
  • Proficiency with Elearning and authoring tools such as Bud, Moodle and Articulate
  • Experience integrating third-party APIs such as Github and Slack
  • Excellent project management skills
  • Ability to work independently and in a team
  • An obsession with reliability and performance
  • Passion for tech and education

Big bonus if you also have:

  • Experience using Apprenticeship and booking platforms such as Bud, Aptem and Arlo
  • Experience writing Markdown
  • A competitive salary
  • An opportunity to be part of a small focused team where no two days are ever the same
  • Work in a global environment and maintain a good working relationship with Decoded US and Australia teams
  • Be part of building exceptional tech at the world’s leading ed tech
  • Company’s commitment to support you in your personal learning, growth and development

published: Feb. 26, 2019

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