An exciting opportunity for a driven and motivated intern to join a rapidly growing tech start up, in the Operations Customer Support team. Internships last for 6 months, starting as soon as possible with the potential to then become permanent.
Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.
Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet-of-things tools in the kitchen. We are now working with hundreds of sites and are operating in over 25 countries around the world supported by our offices in London, Dubai, Singapore and Shanghai. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IHG, Marriott, Compass Group and many others.
This is an opportunity to join one of Wired’s top 10 start-ups in the UK and help us propel our growth at what is truly the most exciting and dynamic points in time in our business.
Winnow’s clients on average reduce waste by over 50% by value and sustain savings
Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% over 2 - 12 months, and maintained at these levels, with no detrimental impact to the perceived quality or value of the offer to their customers, and a net saving of staff time due to reduced food preparation and waste handling. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for restaurants. Watch our short videos on our YouTube channel to see the system in action.
ABOUT THE ROLE
We are passionate about what we do and have a strong set of values as an organisation. We are looking for you to come in and support our operations team in London. You will be part of a small but growing team and will help us grow our impact across Europe.
This internship offers a unique opportunity to become involved in one of the hottest areas of sustainability, within a rapidly growing start-up. We have an open culture and believe in a hierarchy of ideas and results rather than titles. We share a common desire to learn and improve and give individuals freedom to help us shape how our business will grow.
Key objectives of role:
The full scope of your role will be discussed in detail at interview, however typical tasks might include:
The Customer Support team within our Operations team are the lifeline to our sites. We believe in excellent customer service and put our clients at the forefront of what we do. This role is responsible for being the frontline support to our clients and ensure they are able to use the Winnow system to reach their food reduction targets. The role would be perfect for someone that loves problem solving, proactively speaking to customers, and wanting to operate independently.
This internship should be seen as an amazing opportunity for you to join our organisation - many of our former interns are now full time staff in the organisation and growing alongside us as we scale. If you prove yourself invaluable in our internship and demonstrate a real hunger to succeed alongside us, there will always be opportunities to join our team, and potential to take equity in the company.