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Operations Manager

full-time Wheely London

Wheely is on a mission to become the #1 executive and luxury car service in London.

We are looking for an Operations Manager to grow and manage our network of amazing partners & drivers. We are very ambitious with our plans and have the know-how and resources to make it happen - the missing piece is you!

You will:

  • Grow our partner network;
  • Drive partner loyalty and engagement;
  • Ensure all partners, drivers and vehicles are correctly checked and comply fully with legal requirements, TfL regulations & Wheely Standards;
  • Develop clear, efficient and scalable operations processes;
  • Manage partner communications;
  • Analyse partner statistics and collaborate with other departments to make improvements;
  • Monitor and control the quality of service provided by our partners & their drivers;
  • Create and launch partner incentives.

You are:

  • An individual with a strong background in operations, preferably from the transportation/logistics industry;
  • A methodical, pragmatic individual driven by logic and efficiency;
  • An individual with an analytical mindset and a data-driven decision maker;
  • Meticulously organised, able to prioritise and build a roadmap for any initiative;
  • Always seeking to make improvements;
  • Hands on, not afraid to roll up the sleeves and get to work.

Why Wheely?

  • You will be joining a successful fast-growing start-up at the ground level of our UK operation;
  • You will get an opportunity to have significant impact on the whole company through your personal contributions;
  • We offer a highly competitive compensation package, including bonuses and options;
  • Free Wheely rides!

published: Jan. 25, 2018

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