About
Launched in 2016, Brigad provides staff on-demand for companies in hospitality. If a restaurant is looking for a waiter tomorrow evening or a caterer needs chefs for a big event, Brigad has the answer ! In a few minutes they can connect professional staff with businesses.
They value people's skills and experience and propose jobs in line with what they like and want to do.
They believe in benevolent and useful innovation, in work as a society cornerstone, in the design of simple solutions that are accessible to all.
Brigad is currently available in Paris area & Lyon and will soon be available in new cities in France & Europe.
" ️ A new World of work is currently being shaped and we are part of it ️"
DISCOVERBRIGAD
What you will do
The care team is the core of the company acting as the main link between new professionals on our platform and the establishment that utilize these professionals. Your role is to welcome new brigaders to the platform, solve establishment issues, find the best person for the mission, help facilitate our user experience on the platform by delivering a high level of customer service. Your ultimate goal is to exceed customer expectations and to contribute a great experience to the brigaders that engage the platform.
The Care Team
The Care Team is at the center of Brigad’s operations and is the main contact point of our users. Their satisfaction is in hour hands: listening, understanding and responsiveness are our best assets!
Our next challenge is internationalization and we are looking for someone who can bring this energy to our English users.
We handle two main projects:
The dispatch: make sure to staff the establishment with the best person according to its specificities
User satisfaction: make sure to respond quickly and efficiently to our users to ensure their satisfaction. Our first objective: Retention!
Missions description:
Missions description:
We are looking for someone who respects and represents Brigad’s values: benevolence, exemplarity, simplicity, work and ambition!
We are looking for someone:
What we are looking for
We are looking for someone who respects and represents Brigad’s values: benevolence, exemplariness, simplicity, work and ambition!
We are looking for someone:
Recruitment Process
You will meet between 3 and 5 people:
Discover the Brigad team!