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Payyo Risk and Compliance Officer

full-time TrekkSoft AG Dublin

TrekkSoft Group

We are a family of successful software companies providing solutions to the tourism industry.

TrekkSoft Group’s value creation is driven by the acquiring, integrating and growing of software companies focused on the Enterprise customer segment in the tourism industry.

We want to provide a long-term “safe haven” for SMEs providing software solutions for the tourism industry. We support owners with capital, know how, sales and marketing to further develop their business or make a smooth transition to a new leadership team. TrekkSoft Group is run by entrepreneurial founders of a successful software company in tourism.

Something about Payyo

Payyo is a subsidiary of TrekkSoft Group with the headquarter in Switzerland. We work with the vision to streamline international payments, accounting and process optimization for members of TrekkSoft Group and independent 3rd party travel companies. We share the passion to love our clients and love travel. Our solutions are not just API, or a technical product but solutions which make the daily life of our clients easier and therefore the clients happier.

Our daily work and Culture

Many software companies and marketplaces are struggling with payment topics. Online-Payment might seem boring but it is part of the game and it often creates unnecessary costs and is time consuming. Payyo does not make payments thrilling or more interesting but it reduces costs for our customers, gives support with Payment topics and identifies new business opportunities. We are helping our customers to increase their Customer Lifetime Value with increasing the margin on the Gross Merchandise Volume. Behind Payyo is a diverse team of individuals with different nationalities, each of whom is dedicated to our customer base and working out of Ireland, Switzerland, Tanzania and Minsk.

Our culture is to solve problems and get things done. With this value, we can be sure, that we create the highest customer happiness. We believe that flexibility helps employees to make the best job they can. Nobody is perfect and we make mistakes but we learn from it, fix it and make it better the next time.

Key Responsbilities

  • Risk Management
  • Analyse transactional data and investigate fraud/risk activity, escalating to the management as and when required.
  • Collate information and contact merchants (customers) educating them on all aspects of card acceptance and the risk involved.
  • Managing your own workload and outstanding cases raised by our fraud monitoring system, reports and any other work items.
  • Handle customer queries in a prompt and professional manner.
  • Monitor individual accounts and transactions to identify a host of risky behaviors and enact appropriate mitigations.
  • Compliance
  • Assisting in the development and implementation of sanctions and anti-money laundering policies, procedures, training and systems controls
  • Researches compliance laws and regulations
  • Tracking system implementations and enhancements to completion
  • Assistance in ad-hoc projects which have a regulatory element
  • reviewing and controlling of KYC documents
  • Analytical, judgemental and decision making skills, able to manage volatile risk situations whilst under pressure.
  • Two to three years of experience within Risk Management and/or Compliance
  • Proven Risk/Fraud acumen and sound understanding of effective risk management
  • Analysis of data from multiple sources to determine key risks and priorities
  • An understanding of the payments industry and chargeback risk
  • High Level of initiative
  • Excellent written and verbal communication skills
  • Enthusiastic, innovative, self-motivated and committed to continue improvement
  • You are working for a very young and fast growing tech startup
  • Learn how you build a company from scratch
published: Sept. 10, 2018

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