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Product Internship (Paid)

full-time Deskpro Berlin

Want to experience working in an exciting and growing startup in Central Wimbledon, paid London Living Wage (£10.20/hr) for 3 months, starting in January 2019?

Deskpro is a helpdesk platform that helps businesses to communicate better with their customers (both internal and external) across a variety of different channels (email, live chat, voice etc.).

We are looking for a candidate who is a self-starter, inquisitive (wants to know how things work), an enthusiast and is passionate about product and technology to undertake a 3 month project helping bring better online customer service to millions of customers.

Youll be part of our small but awesome team. Working in Central Wimbledon alongside the Development and Design teams whilst feeding back directly to the CEO. You role will involve researching new features or components to add to Deskpro, then making a business case for them before wireframing designs to be taken to design team.

This role will allow you to have a voice and a chance to shape the future of Deskpro. We are initially hiring an intern (paid London Living Wage £10.20/hr) for 3 months to help the product team. This means that there is huge potential to make a really big impact and accelerate your career at a growing and profitable technology company whilst also the potential to turn it into a permanent role.

"If you are a self-starter looking to gain experience in Tech, and you are up for a real challenge, I emplore you to apply for a role at Deskpro!" Ben was a Summer intern here at Deskpro in 2018, during her 3rd year university summer holiday. Read Bens full round-up of his internship at Deskpro.

We have a lot of major software releases scheduled and future projects that will massively change the look and feel of Deskpro, so it is a really exciting time to get involved at Deskpro. You will be responsible for helping to create and present business cases to the product team for them to be built by the development team.


  • 3 months of researching and wireframing different projects, that could turn into a permanent product role
  • Researching and understanding which features / components would be good to add to Deskpro
  • Playing with a multitude of successful software solutions
  • Creating wire-frames of how it would look and feel in Deskpro
  • Writing up business cases and presenting them to the team
  • Work closely with both the development and design teams

The Product Internship at Deskpro is perfect for someone who:

  • Loves technology
  • Uses software products on a regular basis
  • Excited about using technology
  • Understands how to describe complicated ideas in simple terms
  • Wants to make an impact at a growing and profitable software startup

NOTE: You dont need to know how to code, but you must have a fantastic grasp of digital technology, including learning new software packages.

You have preferably just finished a product, technical, design, or business degree, with a keen interest in the technology and/or software industry.

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Youll be working in Wimbledon, London where our development, design and commercial teams are based. A great presentation style, teamwork, and communication skills are a must.
  • The ideal person for this role is comfortable working in a technical environment & can handle technical conversations with software engineers as well as understanding the experience from a users perspective.
  • Paid London Living Wage; £10.20/hr. 35hrs/week. 3 months, starting January 2019
  • We are a friendly startup-team based in central Wimbledon, 3 minutes walk from the mainline train-station.
  • Fantastic transport links (train, District and Northern line tubes, buses, trams), our head office is a 3 minute walk from all.
  • Lovely new offices, BBQs in the summer, pub lunches every Friday and beers in the fridge! Theres a free weekly team lunch.
  • Career progression: There is potential for this role (after 3 months) to grow into a full-time position.
  • A mixture of autonomy over your role and real responsibilities to the team and business.
  • Friendly team and work environment at our offices in central Wimbledon.
  • Easy to get to, pubs and restaurants nearby.
  • Unlimited coffee, tea, soft drinks and snacks.

No recruiters or agencies please.
published: Nov. 28, 2018

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