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Sales Operations Associate

full-time Elder London

About us

We are high growth, vibrant technology company based in Old Street. We have carefully crafted our team from outstanding businesses (Google, Uber, Graze, Unilever, Just-Eat) to build a service that will redefine what it means to age.


We are here to provide top quality home-based care for those who cannot manage on their own. We match people to carers so they don’t feel alone and forgotten in a care home, and use technology to give families peace of mind. People need to rest assured that their mums/granddads/great aunties are being cared for at home when they are at their most vulnerable - everyone gets old. Even you!


About the role

We are looking for a highly driven and organised individual to join our team on a 3-month contract basis with the possibility to extend or become a permanent employee. The sales associate is the engine of the sales function and we need the right person to come on board and help us get the Elder message to as many people as possible.

The work will be fast-paced and exciting as we lead the charge on Elder’s massive growth during 2019 and onwards.

A successful candidate must be motivated by learning new skills and hitting targets. We are expecting you to roll up your sleeves and make a real impact from day one.


What You’ll Be Responsible For…

  • Live Chat - Monitor live chat inbound enquiries and use it to book appointments for sales executives.
  • Outbound Call - Conduct outbound calls to the pre-agreed service level
  • Appointment booking - Booking the highest quantity and quality of appointments for the sales executives
  • Unqualified - contact all unqualified leads to understand the opportunity of leads
  • Carer Contact - Work with other members of the sales team to contact the best carer’s for Elder families.
  • Sales Appointments - Speak with people enquiring about care for themselves and give them the information to best assist them.
  • Excellent communication skills - both speaking and written
  • Incredibly organised and be able to multitask
  • A thirst to learn and develop with a Start-up
  • Entrepreneurial spirit and a willingness to go the extra mile
  • The ability to adapt to change quickly in a fast-paced environment


Good to Have

  • Sales experience

We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. We can offer:

  • Competitive Salary + Commission
  • 25 days holiday + bank holiday
  • Plenty of socials and team lunches
  • Amazing office in the heart of the tech scene in Old Street
  • Macbook + any particular extras you require
  • AND a genuine opportunity to be a very key part of a high growth business.


This is the rare opportunity for an intelligent and driven person who wants to be part of a business that is growing exponentially whilst also changing the world for better!

To apply, please send your CV to Justina - justina@elder.org


http://elder.org
published: Jan. 31, 2019

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