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Senior Forecasting and Operations Manager (International)

full-time Fitbit Dublin

At Fitbit, our mission is to help people lead healthier, more active lives by empowering them with data, inspiration and guidance to reach their goals.

We started our journey in 2007 as a team of two with one big idea. Since then, we’ve grown to over 1,500 employees, sold over 60 million devices, and built a health and fitness community across the globe. In fact, the Fitbit Community has taken enough steps to walk from the Sun to Pluto! Offering award-winning products, a top-rated mobile app and an easy-to-use online dashboard, Fitbit provides personalised experiences that help our users reach their goals. With a re-energised focus on innovative devices, interactive experiences, and enterprise health we are transforming the way consumers and businesses see health & fitness.

From your first steps as a Fitbitter, you will be at the forefront of developing new products. Our culture combines the spirit of startup with the perks of being public. We offer a competitive benefits package and amazing perks like unlimited snacks, Friday happy hours, onsite workout classes, and a strong focus on a healthy work-life balance. As part of our team, you’ll have the opportunity to grow your career, contribute your ideas to life-changing products and services, and — above all —have fun doing it.

Fitbit’s International HQ is based in Dublin with our Global HQ campus located in the heart of San Francisco with additional offices in Singapore, Boston, San Diego and locations around the world.

Think you’ve found your fit?

What You’ll Work On

  • Lead and own the Forecasting optimum process for Fitbit International
  • Support the regular Forecasting process for Fitbit International
  • Make recommendation on prioritization / allocation of stock based on customer and product profitability analysis
  • Work with Sales and Marketing to analyze Sales Out data, Promotional activity, and Market trends to ensure these are reflected in the Forecast and Demand plans and sufficient stock is available to cover
  • Manage the Lifecycle Planning interactions on behalf of Fitbit International
  • Support the International Commercial Operations Director as the lead for all aspects of Forecasting and Demand Generation, proactively engaging with Sales, Marketing and Operations to ensure alignment of supply & demand for all sku's across all regions
  • Review and optimize current Supply & Demand Systems and processes
  • Work with the Sales, Marketing, and Operations teams to ensure the effective management of EOL products during range changes to ensure scrappage and obsolescence is minimized
  • Ensure demand planning / forecasting is reflective of standard, seasonal and promotional stock requirements in the short, medium and long-term
  • Work collaboratively and partner with key cross-functional teams (Operations, Sales, Lifecyle planning and logistics, Customer Service) to deliver our key business objectives
  • Work with the International Commercial Operations Director to support moving more supply relationships with customers to a direct model
  • Work with the International Commercial Operations Director to support entry into new markets
  • Support International Commercial Operations Director via this role to have a positive impact on Customer Scorecards

Required Skills

  • Data led, with strong analytic and numeracy skills
  • 8+ years in a similar role
  • Experience in supporting Operational functions, with a strong understanding of the Supply Chain model and Demand Generation
  • Demonstrate an understanding of the importance of effective management of Forecast and into the Supply & Demand Model on a company's cash flow and profitability
  • Highly resourceful and collaborative working with Global teams
  • Commercial/Sales performance drive
  • Passionate, fearless and friendly
  • Willing and determined to dig deep, innovate and drive brilliant execution
  • Manage in a matrix organization

Fitbit is proud to be an equal opportunity employer. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, ancestry, national origin, citizenship, religion, age, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), sexual orientation, gender, gender identity, gender expression, marital status, medical condition, mental or physical disability, military or veteran status, genetic information or other statuses protected by law. We interpret these protected statuses broadly to include both the actual status and any perceptions and assumptions made regarding these statuses.
published: March 14, 2018

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