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Showroom Sales Assistant - Manchester

full-time Swoon Manchester

At Swoon, we’re constantly striving to give our customers a seamless but memorable shopping experience, cutting through the sea of sameness offered by many retailers.

We are looking for a part-time interior-aficionado to represent and showcase the best of our brand in one of our first, permanent, in-store Swoon experiences, located in Manchesters city centre. You will have a passion for our products, for interiors and design more broadly, and be confident in sharing this with customers.

Youll be responsible for offering our customers an outstanding service:

  • Create a welcoming atmosphere, offering customers a Swoon home
  • Give home style advice and answer customer queries on our products
  • Assist customers in placing orders, making the process enjoyable
  • Be a brand ambassador, living and breathing our company values
  • Take pride in maintaining a stunning showroom of Swoon products
  • Customer focused: confident and capable of dealing with customers (preferably with experience to prove it)
  • Prepared to stick to something - were looking for people that enjoy working hard at something to get results
  • Passion for beautiful things, specifically interiors and design
  • Self-motivated and able to work with minimal supervision
  • Up for the challenge of working for a high-growth start up
  • Ability to work a flexible schedule over the 7 days we are open (9.00am - 8.00pm Monday-Saturday and 11.00am-5.00pm on Sunday)
  • Competitive salary
  • Share options programme
  • Wellbeing allowance
  • Pension scheme
  • Private medical cover
  • Perkbox voucher/discount platform
  • Your birthday as an additional day off
  • Increasing holiday allowance with tenure
  • Friends & family discount

About Swoon

Established in 2012, and backed by Index Ventures (Deliveroo, Dropbox) and Octopus Investments (Zoopla, Secret Escapes), we’re on a mission to be a global online interiors brand; making homes remarkable through distinctive design, beautiful craft and fair prices.

Swoon is an advocate for people who believe that home is a sanctuary and has the power to physically affect our health and happiness. Our customers are stylish and savvy professionals who are time-poor but thought-rich; they demand the best out of life.

We call them Hip & Humble, the obsessive creators of homes that constantly evolve with ideas that are as unique as their owners.

Swoon’s business model helps to fulfil the interior desires of the Hip & Humble. Our Fast & Responsive Design Process enables us to launch new designs every day, initially in a small batch. And our direct-to-consumer brand, without the traditional retail overheads, ensures our designs are not only distinctive but affordable too. We use real-time sales data to test demand very quickly and then scale production on only the most popular pieces.

Youll find everything you need to know about our Privacy policy at https://www.swooneditions.com/privacy, please have a read before applying for this role.

published: Dec. 20, 2018

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